Replenish: Taming Overwhelm in the Job Search and Beyond

by Sharon Fleshman

Career decision-making, the job search, and even starting a new job can be a bit overwhelming, so making room for replenishing is a great habit to start (or strengthen). To that end, here are three questions to ask yourself as you move toward your next semester or phase of life:

Who and what brings me positive energy and joy?
Answering this question is a good way to make sure that you can be intentional about including life-giving people and activities in your day-to-day life. It can also give you clues for finding a good career fit.

What am I noticing about myself right now?
This question can help you to assess how you are feeling and showing up. Any concerns about what you notice can pave the way for helpful interventions, whether quick ones such as deep breathing or calling a friend, or more long-term ones such as attending a mindfulness program or counseling.  Don’t forget to take the time to notice and celebrate the positive as well. 

What is my strategy for self-care?
Even with the most rewarding work, having a plan for replenishing is necessary.  Self-care can encompass many areas of your life (e.g., physical, emotional, relational, spiritual, etc.) so you will want to be holistic in your strategy.

Feel free to connect with a Career Services advisor to discuss how your answers to these questions relate to your job search or other career planning activities.  We also have a list of self-management and personal wellness reflection questions on our website.  

Here are some additional resources to check out:

Wellness at Penn

Student Health Service

Mindfulness Based Stress Reduction/CAPS

Office of the Chaplain

Weingarten Learning Resources Center

 

Becoming the American Ninja Warrior of Job and Internship Applications

Jamie Grant, Senior Associate Director

Have you ever applied for an internship or job online? If your first response is “yes,” and your immediate second is “but it’s like applying to a black hole!,” you’re not alone!  It’s VERY time- consuming yet required, and you may rarely – if ever – hear anything back.  What a waste of time, right?!!

But, with roughly 90%+ of employers using some form of an online platform, called an “Applicant Tracking System,” to accept and review applications, chances are you’ll HAVE to tough out the crazy challenge – like training for American Ninja Warrior J and hopefully making it to the finish line!!  Let me share with you some tips and tricks to make sure you have at LEAST a fighting chance to get to the interview – and hopefully/eventually an offer!

First, let’s break it down.

An Applicant Tracking System is just software – a front end application interface for candidates of every level, and a back-end database and interface for the recruiter or hiring manager.  When you create a profile and submit an online application, you have created a record for yourself in the database that employer is using. You, the experienced professional, and every level of person that that organization may hire, uses the application portal (and this can explain sometimes that you’re asked what feel like some totally irrelevant questions – but stick with it, Ninja!  You can do this (especially with a little help from AutoComplete)!  ATS systems do a few specific things for an employer – parse resumes (extract information from your document, if it can*), store resumes for later search, allow for keyword searching, filtering, and generating the oft-dreaded “auto-emails.”

Second, almost everything has to do with keywords.

How does one search a database of potentially hundreds or thousands of submissions for a particular job? 10 out of 10 times, it’s a keyword search (usually Boolean for you search-experts) on the many resumes the computer has already “parsed.” The more keywords on which the recruiter is searching that your resume contains, the higher percentage “rank” your application receives.   The higher your rank in the results, the more likely you are to get pulled – by a real human being! – for the next step in the process, an interview!  It’s kind of like “Search Engine Optimization” – how does a website show up at the top of your search results and get the clicks the site host wants? It’s all in the keywords.

Creating or adding into your “Skills” section may be a great work-around if the keywords you think are most relevant are not naturally fitting into other sections of your resume. And, using an important skill more than once – i.e. including it in your Skills section as well as calling it out as a tool used when you’re describing your experience – can be helpful as well, for the frequency by which you use an important keyword can boost your ranking.

Third, let’s be friends!  🙂  The goal is to make your resume as “ATS-Friendly” as possible. Preparing your resume for the online application process has almost NOTHING to do with design and layout and visual appeal (sorry, friends using InDesign or Latex), and EVERYTHING to do with simple file types that can be easily parsed by the ATS (think .doc, .txt – not all systems can even handle PDFs) and your appropriate use of keywords as they are relevant to the job. Try to stick to one page, use measurable statements of results when possible, etc.  There are several resources online for “ATS Friendly Resume Design,” so check one out to see if your own document could use a few friendly edits!

I and the advisors on our team use a tool often to help students “optimize” their resumes for the online application process called Jobscan.co. You can certainly give a site like Jobscan a try or two for free, to see where you may have gaps in your skills and help you sharpen your document.  But please know that long before there were online systems, there were Career Advisors like those of us in Career Services.  Years of training and thousands of resumes later, our teams here can help you figure out how to make your updates, trim out the no-longer-relevant stuff, maximize keywords, and more!  We’re open all summer, so please reach out if we can help!

3 Things to Do Now That You’ll Thank Yourself for in the Fall

Tiffany J. Franklin, Associate Director

Over the years, I’ve learned that it’s good to think about what can I do now that will make myself happy in a couple months, whether that’s eating a salad instead of grabbing another cookie (which I don’t always do) or as it applies to work projects and other things in my life. Now that summer is approaching, we have a few months that will be filled with internships, summer jobs, research, world travel and many different adventures, as well as hopefully some fun and vacations. With these months before us, it’s a good time to reflect on projects we’d like to accomplish before fall arrives. As this relates to the job search, there are a few things you can do now to make your life easier in the fall when you are balancing many other class and campus responsibilities. A job search is not something that you can cram into a weekend, and that’s why it’s helpful to divide job search tasks into smaller steps that you can do each week rather than try and complete everything all at once.

Here are 3 things to consider incorporating into your summer routine to make life a little easier for yourself in the fall:

1) Update your resume now. If you do that now, you’ll be well-positioned when job postings appear in Handshake in August and for career fairs the first weeks of school. For your current internship and summer experiences, you can leave space on your resume and fill the details in the month before classes start. Throughout the summer, be sure to make notes to yourself about the projects you are doing and write your accomplishments along the way.

2) Take time to Explore Career Paths. Sometimes the experience of the summer makes you question the path you were on; either you have an experience that makes you want to explore something completely new or perhaps a job you’re working on right now isn’t what you thought it would be and you may want to pursue other avenues. Our office offers a variety of career assessments, both formal and informal, that can help you think about all your skills and interests. We can discuss career possibilities that align with your interests and review the formal assessments for insights.

3) Use this time to Network with Quaker Alumni. This is a perfect time to network and connect with alumni in your fields of interest. For example, you can develop a list of people for outreach and create a spreadsheet that includes alumni from Quakernet and LinkedIn. Each week, allot some time to sending emails and talking to people about their careers – what they like, the challenges of their field, what they know now they wish they knew starting out, and any advice they may have. For more information about informational interviewing, check out the Networking section of the Penn Career Services website with tips on how to reach out to alumni and make the most of these interactions. These steps are a great way to build your network now, which takes time, rather than trying to cram this into your fall schedule.

When looking back on past summers, the productive ones started with a strategy at the beginning of June. By dividing my projects into smaller parts and working it every week, I felt less pressure. By the end of the summer, I could look back and see how much I accomplished over time. Plus, I started the fall with a to do list with things already crossed off by the beginning of the school year. Remember, Penn Career Services is here to help you throughout the year, so be sure to reach out to us anytime, even if you’re across the world. We can Skype, schedule phone meetings or email to ensure you have the support you need. If you’re in Philly, schedule an in-person meeting with us. Hope you have a wonderful, safe and productive summer!

The Mindful Job Search

By Sharon Fleshman

Mindfulness programs seem to be increasingly prevalent on university campuses and in the workplace.  In fact, Penn has offered a number of these programs for students and staff.  It might be tempting to reduce mindfulness to sitting in a quiet space and breathing deeply, yet it can be much more. 

Jon Kabat-Zinn, founder of Mindfulness-Based Stress Reduction, defines mindfulness as “paying attention in a particular way: on purpose, in the present moment, and nonjudgmentally.”

How can mindfulness be applied to the job search? Let’s consider the potential of being mindful as a practice that can enhance the interviewing process.

Prepare positive impact stories

One of the challenges that mindfulness confronts is our tendency to ruminate over past occurrences (usually negative ones) and to worry about the future. What if you could intentionally focus on times when you have made a positive impact on a person or situation? Form a mental picture of someone you helped and tell yourself the narrative of the person’s situation, your actions, and the results.  Imagine that person’s response if someone else was asking them about you.  Journaling your stories and reading them over would likely solidify your positive memories even more and pave the way for increased gratitude. These exercises can not only boost your confidence, but help prepare you to answer behavioral questions in an interview and show how your positive impact can continue in the future.  Even “negative” events such as mistakes or conflicts can be reframed for focus on positive impact if you learned vital lessons and experienced growth as a result.

Press the pause button

Often the job search feels like a job in of itself, and for that reason, it is crucial to give yourself space to replenish.   For more on this, check out my previous article.  Though mindfulness is not limited to sitting quietly in a contemplative stance, regularly taking time to just breathe and embrace the silence can reap future benefits, even in interviewing.  Briefly pressing the pause button during an interview can help you navigate thoughtful or challenging questions and decrease use of filler words (e.g., um, uh, you know, etc.)

Practice paying attention

Imagine a moment when you are talking with a friend on your phone, then you hear the chime from a text message, and then a notification for an Instagram post, and then…. Paying attention to one thing at a time has never been so challenging. Mindfulness exercises can help you focus your attention on activities as simple as breathing, munching on an apple, or watching a squirrel scurry up a tree. This practice allows you to be present in the moment, which will serve you well for interviewing.  For example, it is wise to prepare for interviews by considering how you would answer anticipated questions, but you don’t want to be preoccupied with recalling scripted responses.  With mindfulness, you can be prepared and interact with your interviewers in a genuine and engaging way. 

Please note that a mindfulness program will be offered on-campus for Penn students in the fall. To further discuss how you can use mindfulness in a practical way to enhance your job search, feel free to set up a time to speak with a career advisor.

Career mythbusting, and interesting facts about vegetables and Vulcans

Dr. Joseph Barber

As we conclude this academic year, let me take this opportunity to clarify some common areas of career confusion relating to the job search. But first, some interesting facts to start us off. Did you know that May is the only month that spells a vegetable backwards? I was going to say that May is also the only month that spells another actual word backwards, but then we would be forgetting about April. “What is a Lirpa?” you might ask yourself. Go ahead, look it up, and you will be ready to impress the next Trekkie you meet at a party. OK, and now onto some areas of career confusion and other assorted myths.

  • Professional recruiters only spend an average of 8 seconds reading your resume

I am sure some data have been collected on this, but I am also positive that these data are unlikely to be representative of all industries, and all jobs, and all people. It is the kind of statement that attracts people’s attention, though, and there is some element of truth to this. The reality is that different people will read your application materials at different points along the process, and each person will be looking for something specific from your document. But it is true, that all of these people have busy jobs, lots to do, and so just can’t spend an awful lot of time trying to figure out if your experiences as described might be a good fit for a position. Moreover, the first person who reads your application might not be a person at all. More and more companies are using application tracking systems and software to compare keywords from resumes against keywords from the job descriptions. In a mere fraction of a second, these systems can give a score that addresses how many keywords, skills, and concepts from the job ad are covered in your materials. If there is too low a match rate, then a real person is probably never going to read your materials at all. Your job in your resume is to demonstrate to a very specific population of people at one organization interested in filling one particular role that you have something of value to bring to that specific role. So yes, you need a tailored and customized resume for each job application so that in the short time that someone does spend reading the document, that it really addresses their needs. This leads us to myth #2.

  • But I thought only cover letters need to be customized for each separate job

Cover letters also need to be customized. If you only customize your cover letter, and no-one reads it, then have you actually customized anything at all? That’s a philosophical question for you. Not everyone will read a cover letter. Some application tracking systems won’t scan cover letters in their analysis. Now, don’t get me wrong, you want people to read your cover letter. You want them to read both the letter and the resume. Each document provides something rather different. The resume focuses on relevant skills for the job, and presents them as short, punchy, bullets that illustrate the relevant, takeaway skills in action, provide enough context to make the skills make sense, and ideally point to outcomes that show how effective the skills are. The cover letter takes the most relevant of these and tells more narrative stories that have some aspect of humanity integrated within. So, in a resume you might state:

Created a new experimental protocol in partnership with a bioengineer from a separate lab that resulted in a run time that halved the experimental timeline, and produced sufficient data for a publication now in press.

In a cover letter, you might tell the story behind this bullet point experience, structuring your story using the STAR format (situation, task/challenge, action, result):

In my last experiment, I was trying to get data from my cell-lines using the standard lab protocols, but realized that there wouldn’t be enough time to complete it before my funding ran out. I tried all sorts of approached before I reached out to a bioengineer from another lab at Penn who I had heard give a talk about a new filtration technique she was developing for her research. I was able to collaborate with her to modify her approach to my cell-lines, and actually double the experimental yield. It was really exciting to try an untried, innovative approach, and I really enjoyed the collaboration I established. My advisor has now started using our modified protocol on his own research, and we now have a paper in press. I am looking forward to bringing my creative problem solving to this new role, as I know this quick thinking is essential in a lean start-up environment.

Words such as “enjoy” or “excited by” are hard to use in a resume, but are more easily integrated into the cover letter. A one-page cover letter that has a couple of interesting and unique stories that contain just the right amount of drama and emotion will always be engaging to the reader.

  • You will never get a job by applying online – you have to network to get a job

Well…, networking will absolutely maximize your potential to get a job – and the job you want – but plenty of people I have worked with have received interviews and offers after applying directly to a job posted online. Companies wouldn’t waste their time posting jobs on LinkedIn, Indeed.com, their own websites, or a host of other websites if these were just for show. In fact, in most companies, you do have to apply online to be officially tracked within their applicant tracking system. For most companies, there is a candidate hiring process that they need to follow, and specific steps you and they need to take. Networking helps you along this process, but it doesn’t replace it in most cases. Applying online with a generic resume might not get you through the applicant tracking robots, and a cover letter that doesn’t engage the reader might not get you the interview, but that doesn’t mean that this is the fault of the online application system.

  • If the employer has answered all of the questions you had prepared ahead of time during the interview, it is OK to say that you don’t have any more questions when asked at the end

If time allows, you should always ask questions – always. In every interview that I have been part of (as an interviewer), the people who don’t ask any questions at the end, or who only ask one, or who ask a weak question, are always seen as least favourable candidates at the end of the process. Saying that you don’t have any questions basically tells the interviewer that you are disinterested. If you are applying for a new job, you can’t possible know everything there is to know about it, and so take every opportunity to ask smart, engaging questions about the specific role that you are interviewing for. Here are a few examples:

  1. Over the first 3-6 months, what will be the main priorities for the person in this role?
  2. How does this role fit into the team structure in this office – if I were in this role, would I be working with the same team over time, or on different teams for each project?
  3. What types of professional training opportunities are available for the person in this role?
  4. What are some of the most exciting challenges that the person in this role might face in this work?
  • You should only go to Career Services if you have a specific question, and only if you are an undergraduate

No, you can come at any time, and we will help you identify some of the questions you should be asking if you are having a hard time figuring out what they are. Career Services is also divided into teams, and you will find career advisors who work specifically with undergraduates, and some who only work with graduate students and postdocs. So, if you didn’t take the opportunity to stop by during Lirpa, we look forward to seeing you later in Yam! We are open all summer long!