No Call, No Show

by Kamila DeAngelis

College can be challenging.  A full schedule of classes, extra-curricular activities, athletics, exams; my head is already spinning!  These responsibilities can become overwhelming and it can quickly become easy to start missing a meeting here and skipping a study session there.  Eventually, this trend of behaviors can lead to poor life habits that could lead to a serious problem: the no call no show.

In most cases, the no call no show in a work setting will lead to your immediate termination.  It also shows an overall lack of respect for the organization and the people who hired you; not a good place to be in (especially when these people may be providing references for future positions).  This is a busy world we live in and time is precious to all of us.  Try to stay on top with your appointments and develop a healthy routine.  Take advantage of technology to help organize your calendar and set reminders.  These are essential skills to develop now and will help prevent future problems; especially when that problem might get you canned.

Life happens.  If you need to miss a day of work or an appointment take the time to call and let those involved know.  Otherwise, the no call no show will come back to show you the way out of the office.

Cubicle with a View

by Lindsay Mapes

As an administrative assistant I do not have a corner office with a view of Locust Walk.  Instead I have a corner cubicle with a view of every move you make before your settle in with your counselor or advisor, and sometimes it’s not pretty.  The scenery doesn’t change much when I head down to OCR to check in employers and students for their interviews, either.

Etiquette starts when you pick up the phone to schedule an appointment or interview.  Make sure it doesn’t sound like you’re not standing in the middle of a six lane highway or while you’re leading a kindergarten class in a sing-along. You should also have your calendar handy when you call.  Similarly, when you have an appointment or interview over the phone find someplace quiet, with good reception and free from interruptions.  We actually had a student call for her scheduled phone appointment while she was on a bar crawl.  Not only is it disrespectful to who you’re speaking with, but it hampers the quality of your appointment and what you get out of it.

Whether you’re interviewing in OCR, meeting with an advisor at Career Services, or headed to an unfamiliar city for an interview, make sure you know where you’re going.  That doesn’t mean having an address scrawled on a wrinkled piece of paper. Career Services is tucked away in the basement of the McNeil Building.  Tons of students show up late for interviews in OCR or appointments in Suite 20 because they don’t know where they’re going. Google the address before you go.  Also, administrative assistants are happy to give directions! If you had an interview in Manhattan you wouldn’t just show up at the train station, then try to figure it out on your own and call 10 minutes after your appointment begins breathless and lost?

If you are going to be late, call as soon as you know.  If you’re not going to show up at all, you should also call or email as soon as you know.  As redundant as this advice seems, it’s surprising how many students simply do not show without advance notice.  I notice and so do the advisors, especially the frequent no-shows. Interviewers and advisors are very busy, as are you, so if you let them know well in advance they may be able to accommodate you for another time.  Blatant no-shows do not guarantee any accommodations.

When you do show up on time to your interview or appointment you should know what company you’re interviewing for or who you’re meeting with.  This prevents you from sounding like a disorganized person who doesn’t want to be there.  There’s no Anne Redstorm or Ted Rothum here.

Be aware of your surroundings when you’re in the waiting area, especially in OCR.  Sometimes when people get nervous they get chatty, and then they get loud.  Other students (and interviewers) may not want to hear how your last interviewers thought you were perfect.  People also probably aren’t interested in hearing a phone conversation about how much you drank over the weekend.  Be considerate. If the three people in the waiting area with you are exchanging looks and rolling eyes at each other, you might want to stop playing Angry Birds with your sound on.

Administrative assistants and receptionists are here to help you from the moment you pick up the phone or come in to make an appointment.  Do not hesitate to ask for directions, to call when you’re running late, or to see if we can schedule you for a different day.  And Lifesavers! We have Lifesavers!  Could someone with a basket of Lifesavers steer you wrong?

Happy New Year! We Are Open Again!

By Barbara Hewitt

Happy 2011! Career Services has reopened after the holiday break and we are available to help you!  Feel free to call the office to schedule an appointment (via phone or in person if you are back on campus). Counselors are also available via email.

Also, note that on-campus recruiting for internships has officially begun! Many resume collections for spring internship recruiting opened today – January 3. No worries though if you still want to enjoy your break. The first resume deadline for summer on-campus recruiting is not until January 16th, so you can always apply when you get back to campus.

On-campus recruiting for internships tends to focus on juniors and other students graduating in 2012 as many employers prefer to hire students in their penultimate year so they can extend a full-time offer at the end of the summer if all goes well. However, some employers will consider students graduating later and sophomores are certainly welcome to participate in OCR if they wish.

Log into PennLink to see which employers are recruiting, as well as read job descriptions, research specific application deadlines for each position, and apply to those that interest you.

If you have questions about how OCR works, please check out the online OCR Orientation. It takes about 30 minutes to view, but should answer most of your questions about the process.