CS Radio – Episode 78: “Break For It!”

We made it! It’s the last episode of the semester and the last episode of 2018! Winter break is the ideal time to decompress, relax and connect with friends and family. It’s also a good time to do some simple, even fun things to prep for a springtime career search.  Thank you for listening and we look forward to speaking with you again when we return in mid-January of 2019! Happy holidays!

Under an Umbrella

This is the next in a series of posts by recipients of the 2018 Career Services Summer Funding Grant. We’ve asked funding recipients to reflect on their summer experiences and talk about the industries in which they’ve been spending their summer. You can read the entire series here.

This entry is by  a COL ’21 student.

This summer I had the outstanding opportunity to work closely with the marketing department of ABC Cable Networks Group, a top-earning Fortune 500 corporation. This experience greatly expanded my understanding of the day-to-day operations involved in running, promoting, and managing a name brand. ABC is the umbrella brand over a plethora of other sub-brands including Walt Disney Company, Marvel, Pixar, and more. All things considered, ABC and its affiliates own a significant portion of the broadcasting networks and recording outlets in Hollywood, making it a prime spot to observe business dealings in entertainment. Career Services was instrumental in the process of connecting me to this job, as Handshake listed many available positions, and the grant supported my ability to work in a Burbank, a suburb of Los Angeles and an area that has one of the top three most expensive real estate markets in America.

One of the largest benefits to my internship structure was the ability to work with cross-promotional teams. The marketing department partnered closely with strategists and technology and research specialists in order to identify consumer attitudes toward the brand. It was really interesting and helpful to see the role that each team played, and this understanding challenged me to consider crossing over into other areas. One of the major focal points of ensuring proper promotion of a television brand involves monitoring Nielsen ratings in response to different advertising approaches taken by the corporation. The number one goal, I’ve learned, of working in the field of brand management–along with maintaining ethical business practices–is always to ensure that any and all promotional spending translates into tangible and trackable profit increases.

In such a creative field, it can be intimidating to share new ideas, but the meetings I attended were very encouraging. No matter who was speaking, every piece of input was respected and considered by upper-level management, which created a dynamic of openness and acceptance. This internship was extremely valuable in narrowing down my plans for the future. Having the hands-on experience in the field I always dreamed about gave me the tools I needed to make a decision about the path I want to take with my career. I learned that every aspect of a job is important to consider before committing. Not only did the work environment lend toward a positive and enhancing mental framework–which in turn increased employee productivity and output–but the benefits offered by the company and the ability to transition into promoted positions make the prospect of working for this company full-time a real possibility in my mind. It was incredible to speak to the other employees and hear about the chain of events that led them to their positions at ABC. I was very blessed to have brushed elbows with such power-players in the advertising industry, and even received a return offer for next summer that I am now strongly considering. Overall, this program was an enlightening way to spend my time while training to enter the market. I’m very fortunate and grateful to have the support of Career Services.

 

Acing the Reverse Interview

Dr. Joseph Barber, Senior Associate Director

After the hard work of putting together application materials for a job, or many jobs, it is always a welcome reward to be contacted with an invitation to interview. For most people, this euphoric state is quickly replaced by the realization that they now have lots more work to do in order to ace the interview.

A good starting point for this preparation is to generate a list of questions that you might be asked. A website like Glassdoor.com provides some of the actual questions that other people say companies where you might be interviewing have asked them — although, of course, that doesn’t mean you’ll necessarily get the same ones. On the Career Services website, we have sample questions that are commonly asked in interviews, including a list of questions that Ph.D. students and postdocs who’ve had screening or on-campus interviews for faculty positions have shared with us. You can also reach out to alumni or other contacts in your network who work or may have interviewed at your target companies and organizations. You can certainly ask them about their experiences being interviewed and the types of questions they were asked.

Additionally, by looking at the job description, and from discussions with your networking connections who may have similar roles in similar organizations, you can also create a list of skills, experiences and knowledge areas that are likely to be essential for the role you are applying for. The more important they are to the role, the more likely you will be asked about them. Usually, these types of questions come in the form of behavioral-based ones. Here are 12 pages of them — some very similar to each other, some positive leaning and some negative leaning. With a list of “behaviors” from the job description, you can narrow down this list to the most relevant questions. And the best way to prepare answers for these questions is by coming up with examples and stories to share about how you have engaged in such behaviors. We’ll come back to those examples and stories a little later.

I’ve previously written about the five key questions you can always expect in any type of job interview. They are:

  • Who are you? Tell me about yourself.
  • Why do you want this position?
  • What do you know about our organization?
  • What do you bring? What is your greatest strength? What are your relevant strengths?
  • Do you have any questions for us?

And I have also encouraged everyone to answer this last question with a excited and definite “yes!” But what happens when, rather than being the last question that is asked, this question is the only question that is asked?

I have heard about this happening in all types of career fields and industries from the many students and postdocs I have worked with and advised. But it does seem more frequent in several specific settings. In small start-ups, without much of a structured HR department or process, interviews often feel more like informal conversations, and that seems to result in this question popping up more often. The other situation occurs during campus interviews for faculty jobs. During such interviews, candidates may be scheduled to meet with many individual faculty members from the search committee and beyond. I have seen interview agendas with 15 to 20 of these one-on-one interviews scheduled!

The reasons that interviewers may not ask a formal set of questions, and instead just let you ask them, are likely to be diverse. But they probably fall under one of these explanations:

  • The interviewer wants to be helpful.
  • The interviewer wants to ascertain how interested you actually are in the role and the organization by seeing what questions you ask.
  • The interviewer didn’t have time to prepare a list of questions.
  • The interviewer neither had time to prepare questions nor had the opportunity to look over your application materials — and will be trying to do the latter as you are asking your questions.

This last one is probably the most likely in working environments where everyone is busy and people are involved in multiple searches each with multiple candidates.

Given that you will have prepared some questions to ask during your interview, the fact that a 30-minute interview with a member of the hiring committee starts with “do you have any questions for me?” shouldn’t be too much of an issue. However, you probably don’t have 30 minutes of questions prepared, so you will need to think up more on the fly. More important, if you just spend 30 minutes asking an interviewer questions and listening to their responses, you will run the risk of not leaving enough about you — and your skills, experiences and knowledge — in their consciousness.

In an interview, your goal is to make a good impression and to leave a clear enough image of yourself in the brain of the interviewers that they can imagine you in the role they’re trying to fill. You want them to be able to superimpose the impression you left onto the day-to-day tasks of the job. If you ask a lot of questions but don’t talk about yourself, the image you leave behind will not be clear. It will be hard for one hiring committee member to advocate for you and the value you’d bring to the role with the rest of the committee if they only have an intangible sense of who you are and what you can do.

So, whether the interview involves a formal set of questions that you are asked, is an informal discussion or follows the “what can I tell you?” approach, your goals are actually the same: you need to know before the interview what you want to say and how you are going to illustrate that with examples from your experience.

In fact, the best way to prepare for any interview is to come up with examples in advance that illustrate your relevant skills in action. With a few such examples prepared, you will have a much easier time answering any behavioral-based question that comes your way. Examples make your skills and experiences come to life — especially if you add a touch of drama to your story.

For example, rather than just telling people what you have done, you should show how what you did was challenging (and exciting and enjoyable), and the steps you took to overcome the challenge. Everyone loves a bit of drama. Without drama, the many pages of the Hobbit and the Lord of the Rings trilogy become nothing more than “a hobbit finds a magical ring, which is eventually thrown into a volcano.” Make sure the descriptions of your experiences don’t come across like this.

But how do you share your examples if people don’t ask you about your experience? After all, it would be awkward if the conversation went like this:

Interviewer: So, what can I share with you?

Candidate: Er … well, actually, let me first tell you about a time where I worked collaboratively in a multidisciplinary setting.

Interviewer: Um …OK.

You have to be a little more strategic than this. The goal is to ask questions to get the interviewer to respond with answers that you can then respond to with your own examples. The questions need to be answerable by the interviewer, so picking the right ones for the right person is important. 

Interviewer: So, what can I share with you?

Candidate: Yes, I have a few questions today. I saw from your online profile that some of your project work seems to cross different departments here. Can you tell me about how your teams are set up to promote this type of cross-disciplinary work?

Interviewer: Well, I think you are talking about my work with … [answer continues]

Candidate: Thank you, this is helpful, and actually, it is very similar to the approach I have taken in my work as part of the student writing group on our campus. One of the challenges we always faced was the fact that we collaborated with over 27 different departments, which made coming up with marketing materials relevant to all those groups very hard. So, what I did was …

You want to leave each interviewer with a solid image of you, whether they ask you questions and have looked at your materials beforehand or not. That way, you are maximizing the potential that all the hiring committee members can share in the same experiences when they discuss the candidates after the interviews are done. If they can share the same experiences, then they can also get excited about those experiences. And the more people making hiring decisions who are excited about you, the greater the chances are that you will get the offer.

Ashoka

This is the next in a series of posts by recipients of the 2018 Career Services Summer Funding Grant. We’ve asked funding recipients to reflect on their summer experiences and talk about the industries in which they’ve been spending their summer. You can read the entire series here.

This entry is by  João Campos, COL ’21

I worked at Ashoka in Mexico City for two months this summer, and I can say for sure that it has been an incredibly rich learning experience. This was the first real job I have ever had, and it has been amazing to attend business meetings, create projects and monitor their development, interact with co-workers and have a real impact on the company as a whole. Ashoka is a global NGO that promotes social entrepreneurship in over 89 countries, whose work mainly involves finding and supporting social entrepreneurs around the world. It is one of the leading organizations in the social sector and working here has taught me a lot about not only NGOs and their functioning, but also about several different fields. Because of its social mission, it is unable to pay interns for their work; it would have been a shame to let this opportunity pass because of the financial strains attached to it, so I am extremely thankful to Penn’s funding and support to my experience.

I am working in the ecosystems department; before coming here I had no idea what that meant, but since then I have learned a lot about the important work the department is responsible for. “Ecosystems” means that we, kind of obviously, work with the social entrepreneurship ecosystem in Mexico. What that means is that we map this ecosystem through different research initiatives and promote it through workshops and boot camps with social entrepreneurs. These boot camps help beginner entrepreneurs develop their projects and harness their business and social skills to boost their impact. I was personally involved in a project mapping Sinaloa, a state in northeastern Mexico, which involved doing research to find who the social entrepreneurs, their supporters and the organizations and companies working in the field there. However, most of the heavy research had been done in the months prior to my arrival at Ashoka, so I had to learn what the whole project was about and what its outcomes were as it was being developed. That task proved itself challenging at first given the importance of what I had to do: I was put up to compile all the information my bosses had found to prepare a presentation about the ecosystem, which they were going to deliver in Sinaloa to the field’s leaders and media agencies.

This work experience taught a lot about independence and resilience, how to figure stuff out myself in order to present to my bosses the results they wanted. The realization that something I contributed to can have a lasting impact at Ashoka made me in equal parts happy and proud. I could have never had the means of getting that internship and succeeding there if it wasn’t for Penn’s continued support, both structurally and financial.

After the Exhale: Making the Most of Your Winter Break (Revisited)

by Sharon Fleshman

Once again, it is that time of year so I have updated my previous tips for career planning during winter break. Many of you are likely anticipating that last paper or exam and that sigh of relief.  Therefore, the following tips should be seen as less like a “checklist” to complete and more like a “menu” from which you can choose what is most useful for you to accomplish during your downtime.  

Reflect: 

Think about your experiences at Penn so far. What have been some of your most energizing projects? Such projects may have taken place in the context of an internship, field placement, clinical rotation, class project, or a student organization.  Write a quick summary of each project, what you accomplished, and what you enjoyed. Are there any common elements that you see from these projects that point to skills, values, and strengths?   These reflections are not only helpful for improving your resumes, cover letters and interviews, but will also allow you to identify careers that may suit you going forward. Career Services has self-assessment resources that can help facilitate this process.

Research:

Winter break is a great time to research careers, industries, employers and job/internship opportunities.  Make sure to peruse the Career Services website for online resources. For example, we have a variety of resources by career field available. Online versions of newspapers, trade publications and other periodicals are other good sources for industry research. Websites for professional associations and regional chambers of commerce can also provide helpful career, industry and employer information. Make sure that you update your Career Interests profile and look up relevant jobs and upcoming career fairs on Handshake.

Reach out:

Don’t forget that you already have quite a network which includes family, friends, alumni, current supervisors, and professors.  Don’t be hesitant about reaching out to your network for insight and consider how you can help others in your network as well.  Helpful resources for this include QuakerNet, LinkedIn, regional alumni clubs, and professional associations related to your field of interest.  Another recently added resource for this is CareerShift, and more information on this tool is offered in a previous blog post written by my colleague Natty Leach.

In addition to networking and information interviewing, you can make connections with others while getting direct exposure to a career.  For instance, volunteering is an excellent way to accomplish this with hands-on involvement. Perhaps you can assist someone in a field of interest in a short-term project. Another means of exposure is shadowing, which allows you to accompany someone in a career of interest during the course of a work day. 

Regroup:

As you assess your career goals and progress you’ve made so far, you may decide that you need to make some adjustments. To do this, consider an approach with “flexible focus” by determining what is most important concerning your career plans and where you can be more flexible. For instance, you may be committed to a particular industry but may decide to expand your geographical options. Invite others to strategize with you.  Once you have revisited your goals, it is time to document your plan of action with concrete, timely and measurable steps. Such a goal could sound something like, “I will conduct informational interviews with at least two people each month after break.”

Finally, the most important tip of all: RELAX!